Avantify Multi Pixels
  • Welcome!
  • Action required: Turn on the app embed
  • Facebook pixels
    • How to Disable Meta Pixel in Shopify
    • Create and add your pixel(s)
    • Enable Conversion API (solution for IOS 14.5)
    • How to check if the pixel is working?
    • How to check if the Conversion API is working?
  • Tiktok pixels
    • Create and add your pixel(s)
    • Enable Events API (solution for IOS 14.5)
    • How to check if the pixel is working?
  • Twitter Pixel
    • Create and add your pixel(s)
    • How to check if the pixel is working?
  • Snapchat Pixels
    • Create and add your pixel(s)
    • How to check if the pixel is working?
  • Pinterest Pixel
    • Create and add your pixel(s)
    • How to check if the pixel is working?
  • HOT TOPIC
    • ⁉️Pixel issue
      • Meta Pixel Helper Event Display Limitation
      • The importance of Conversion API
      • Unable to get Access Token
  • Pricing
    • Basic
    • Shopify/Advanced
    • Shopify Plus
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  1. HOT TOPIC
  2. Pixel issue

Meta Pixel Helper Event Display Limitation

Meta Pixel Helper is an extension that can detect pixel events sent by our app to Facebook/TikTok. It helps you easily check whether the events set up through our app have been accurately recorded.

Why are the InitiateCheckout and Purchase events not showing up???

Because those two events need to work on Shopify's Checkout page, for security reasons, it is not allowed to add pixel code there, we have tracked the event for you in a different way so Meta Pixel Helper will not be able to detect or display them. However, rest assured that Pixel & Conversion API will be sent properly, please go to Event manager to check, or you can contact live chat so we can test the event for you.

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Last updated 5 months ago

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